HOW IT WORKS
Healthcare should be simple, fast and uncomplicated
How it works
Easy as 1, 2 & 3
Healthcare can be expensive and confusing and My Doctor’s Live is here to help. Skip the trip to urgent care and feel better now! Our doctors are available by phone and video 24/7. Get an expert medical opinion and answers on medical conditions, diagnosis and treatment options from our highly experienced specialists.
Connect with a physician remotely through telemedicine using web or phone. The process is simple:
Convenient
“I signed up during my family yearly vacation, I usually don’t forget my prescriptions – this time I did, and I was amazed how fast and easy it was to use my doctors live. They sent my prescriptions to the nearest pharmacy near me the same day!”
– Ron P., Michigan
Quick and Easy
“I needed to speak to a doctor asap, My Doctors live made a step forward for me to get me connected to a doctor instantly.”
– Dona R., Texas
Very Helpful!
“The Doctor I spoke with was very helpful with my son. I recommend their technology and services! I wish I can give their Customer Service 100% satisfaction.”
– Natalia L., California
Easy!
“My Doctor’s Live has been a big help to our family. It is so nice to be able to pick up the phone and either speak or videoconference with a well qualified doctor very soon after your initial call. The service has been great and I recommend it to all of my friends and family. The ease and flexibility the service offers its customers is great.”
– Angelia N., Texas
Phenomenal Service
“I had a sinus infection and used “My Doctor’s Live” for my telemedicine doctor. The call was super quick, after I called in and provided them with my number, they said the doctor would call back. I waited less than 30 minutes and was on the phone with a doc, who listened to my symptoms, asked a few questions, and then prescribed me an inhaler and some antibiotics. I love that I can do this from my couch. My normal doctor was scheduling appointments 2 months out, and there was no way I was paying for an ER visit for a sinus infection.”
– Tommy L., Orlando, FL
My Doctor’s Live keeps it simple and easy to use
Ways to help
My Doctor’s Live can treat over 50 routine medical conditions
My Doctor's Live
Types of Telemedicine Consultations
Diagnostic Consultations
Network physicians are available for detailed consultations to diagnose common conditions and develop treatment plans, which may include prescription medication. Members can schedule consultations online or with the help of a professional medical assistant and will receive a call from a network physician on average in 23 minutes. Diagnostic consultations are available by telephone and live video.
Informational Consultations
Informational consultations offer on-demand access to network physicians for general medical information and advice. Informational consultations are conducted by telephone or secure email.
Informational consultations are connected directly to a doctor in less than one minute by telephone and secure email requests are answered in less than 30 Minutes.
My Doctor's live
Services - Useful Information - All you need to know
As much as 70% of all doctor office visits for common conditions can be replaced with a doctor. My Doctor’s Live telemedicine service is a convenient complement to primary care.
As a Complement to primary care, My Doctor’s Live reduces the cost and frequency of in-person consultations. Listed are some of the common conditions that may be addressed by My doctor’s Live physicians via phone, video or email consultations.
- Common Cold
- Allergies
- Constipation
- Cough
- Diarrhea
- Ear Problems
- Pink Eye
- Respiratory
- Sore Throat
- UTI (Females, 18+)
- Fever
- Flu
- Headache
- Nausea
- Vomiting
- Asthma
- Rashes
- & More
Network Physicians will evaluate, diagnosis, and develop a treatment plan that may include prescription medication. Maintenance medicines may be prescribed when a member is in the transition to a new insurance plan or doctor and are usually limited to a thirty-day supply. My Doctor’s Live network physicians do not write prescriptions for DEA controlled substances, lifestyle medication, birth control or anti-depressants.
*Prescriptions will only be issued when indicated and approved by a physician, and as permitted by law in your state.
My Doctor’s Live electronic medical record system is a powerful, HIPAA compliant feature that centralizes and simplifies your healthcare management. Before consulting with a physician, our members complete a comprehensive medical history profile, the same as you would before seeing a physician for the first time. Members have access to medical records including all consultations and notes and the records can be forwarded to a primary care physician.
Our staff is composed of Board Certified Physicians in all 50 states.
In addition to our telemedicine services, members can use our services for second opinions and even can use them for chronic care disease management.
