Healthcare should be simple, fast and uncomplicated

How it works

Easy as 1, 2 & 3

Healthcare can be expensive and confusing and My Doctor’s Live is here to help. Skip the trip to urgent care and feel better now! Our doctors are available by phone and video 24/7. Get an expert medical opinion and answers on medical conditions, diagnosis and treatment options from our highly experienced specialists.

Connect with a physician remotely through telemedicine using web or phone. The process is simple:

Step 1

Get started – Sign up & fill out all required fields.

Step 2

Complete the required information & payments.

Step 3

Receive a confirmation email and call 1-800-838-8840.

My Doctor’s Live keeps it simple and easy to use

Talk to a Doctor Today!
Ways to help

My Doctors Live can treat over 50 routine medical conditions

My Doctor's Live

Types of Telemedicine Consultations

Diagnostic Consultations

Network physicians are available for detailed consultations to diagnose common conditions and develop treatment plans, which may include prescription medication. Members can schedule consultations online or with the help of a professional medical assistant and will receive a call from a network physician on average in 23 minutes. Diagnostic consultations are available by telephone and live video.

Informational Consultations

Informational consultations offer on-demand access to network physicians for general medical information and advice. Informational consultations are conducted by telephone or secure email.

Informational consultations are connected directly to a doctor in less than one minute by telephone and secure email requests are answered in less than 30 Minutes.

My Doctor's live

Services - Useful Information - All you need to know

As much as 70% of all doctor office visits for common conditions can be replaced with a doctor. My Doctor’s Live telemedicine service is a convenient complement to primary care.

As a Complement to primary care, My Doctor’s Live reduces the cost and frequency of in-person consultations. Listed are some of the common conditions that may be addressed by My doctor’s Live physicians via phone, video or email consultations.

  • Common Cold
  • Allergies
  • Constipation
  • Cough
  • Diarrhea
  • Ear Problems
  • Pink Eye
  • Respiratory
  • Sore Throat
  • UTI (Females, 18+)
  • Fever
  • Flu
  • Headache
  • Nausea
  • Vomiting
  • Asthma
  • Rashes
  • & More

Network Physicians will evaluate, diagnosis, and develop a treatment plan that may include prescription medication. Maintenance medicines may be prescribed when a member is in the transition to a new insurance plan or doctor and are usually limited to a thirty-day supply. My Doctor’s Live network physicians do not write prescriptions for DEA controlled substances, lifestyle medication, birth control or anti-depressants.

*Prescriptions will only be issued when indicated and approved by a physician, and as permitted by law in your state.

My Doctor’s Live electronic medical record system is a powerful, HIPAA compliant feature that centralizes and simplifies your healthcare management. Before consulting with a physician, our members complete a comprehensive medical history profile, the same as you would before seeing a physician for the first time. Members have access to medical records including all consultations and notes and the records can be forwarded to a primary care physician.

Our staff is composed of Board Certified Physicians in all 50 states.

In addition to our telemedicine services, members can use our services for second opinions and even can use them for chronic care disease management.